Although most people never think about it, sometimes it may be necessary to have access a computer that is physically inaccessible. It is for this reason that there is remote pc software. This software allows people to interact with a computer that is located in another room, or even on the other side of the world, just as they could if it was sitting directly in front of them.
One of the main uses for this type of software is technical support. Technical support traditionally takes place over the phone, with a technician leading the customer through a series of steps meant to identify the problem so it can be solved. By using remote pc software the technician is able to take control of the customer's computer and complete whatever tasks are required to diagnose and repair the machine.
System administrators, who are responsible for the maintenance of large computer networks, are a group of people whose jobs can be made remarkably easier with the use of this type of software. With remote access to all of the computers on the network they can upgrade the operating systems on each computer at the same time without ever having to go anywhere. Without this type of access the only way to accomplish this would be to physically move from computer to computer.
Some companies use computer networks that are designed around this idea, with a single computer acting as a server that actually runs all the applications. The employee's use bare bones machines called thin clients. These thin clients run all of their applications on that remote server. Most find that maintaining such a network to be much easier than the maintenance of a traditional one. For this reason, and because of less expensive hardware, these networks have a relatively low total cost of ownership.
Those who sometimes work from home, may find themselves in need of a document that is stored on their computer at work. Being able to access that file without having to go back to the office to retrieve it can be very helpful, saving time and money.
The reverse situation is also true. Sometimes you need to access your home computer when at work, or when visiting others. Maybe you need to retrieve a photo or an email to share with your colleagues. Prior to the availability of these kinds of programs none of these things would be possible. For many people this convenience is worth the cost of owning this kind of software.
There are some applications that provide remote access to media files so that they can be streamed to another computer at a remote location. This prevents the need to make multiple copies to be carried around. Music and video can even be streamed from a home computer to a cell phone.
Remote pc software has been used for decades in governmental and educational institutions, but it is now starting to be found in consumer products. There seems to be no limit to the ways it can be used, but it is sure to simplify many of our daily tasks.
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